Shipping policy
At Syvyxa, we are committed to providing a reliable and seamless shipping experience for our customers worldwide. Please review the details of our shipping policy below:
Shipping Availability
We proudly ship to all domestic and international destinations.
Order Processing
All orders are processed and shipped within 2–3 business days. Please note that we operate Monday through Friday. Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Times
Delivery times vary depending on the shipping method selected and the destination. While we strive to ensure timely delivery, exact dates cannot be guaranteed. In the event a carrier fails to deliver within the estimated timeframe, we will refund the delivery fees.
Standard Shipping: 8–15 business days
Tracking Information
Tracking details will be sent to your registered email address once your order has been shipped.
Out of Stock Items
If an item becomes unavailable, we will promptly notify you with an updated estimated delivery date or provide alternative options.
Damaged or Lost Shipments
If your order is damaged or lost during transit, please contact us within 5 days of delivery to initiate a claim.
For any shipping-related inquiries, please reach out to our support team at contact@syvyxa.com